While it disappoints us to know that you are not completely satisfied, we will do everything we can to ensure you have a smooth return process. Below are the steps you need to follow to return an item:

Email [email protected] or call us on 0124 343106 to get a returns number. Before a return can be processed, we need to verify the order was made on cartwrightfitness.co.uk. If an order was made from a third-party, we could not guarantee the quality or condition of our products. We also need to confirm the item(s) being returned were purchased in the last 60 days. We have a generous return policy, but after 60 days all sales are final.

Re-package your return and include the original receipt. We ship every order with a receipt in the package. Write the return number on the original receipt, making sure to include it in the box with your item to be returned.

Ship the package back to the Cartwright Fitness Returns Department:

Cartwright Fitness Returns Department
106 Butterbache Road
Chester
CH3 6DF

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